DFW Concierge Services takes great pride in servicing all its customers. We have an innovative vendor management system comprised of insured and bonded companies to accommodate your requests. We always extend and remind our customers the option to proceed with our recommendations.
VIP Members have no additional fee(s) to request services. All other customers will incur additional fee(s) to utilize these services, paid directly through our website.
If there is ever an instance where you are not completely satisfied, please contact that company directly to resolve the issue. DFW Concierge Services is not liable for unresolved issues with those service providers. We would however like to be informed of your situation as it may warrant taking them off of our list of preferred providers.
We do not offer a refund policy, however, we ask that you allow us to make ever effort to resolve any issue that may occur. We also reserve the right to refuse any service request.
In the event that you are not available at the time your requested to have your services rendered DFW Concierge Services will access a $50 trip charge however if you rescheduled within 24 hours of the missed appointment we will credit this trip charge towards your service request.