DFW Concierge Services (DFWCS) manages a network of vendors that provide hotel resort level service for luxury apartment, condominium and HOA residents. We also provide these services to businesses that wish to offer “Soft Benefits” to employees or customers.
DFWCS is an eclectic boutique of service related business lines; each of our service partners is backed with years of experience in their respective career arenas, licensed, insured and bonded. DFWCS has an extensive background in the multi-family, assisted living, corporate and a hospitality industry which allows us the experience and expertise required in providing our clients, be it a resident or property manager, exceptional service. DFWCS works closely with property personnel, Cares-Team as well as your own onsite concierge to ensure success in resident appreciation and retention.
DFWCS is designed for property owners, residential community managers and Human Resource Directors who would like to offer concierge services without the normal concierge service fees or expanding staff. DFWCS offers its services through very innovative high-tech platform that provides instantaneous results and traceable request. DFWCS offers services for direct use for your residents or employes such as pick-up and delivery dry cleaning, , on-site automobile detailing, grocery delivery, personal trainers and maid services just to name a few. Once a request is made and confirmed, all services request are honored within 24 hours unless scheduled otherwise. Your residents will be able to make request on from our website or make a request on our toll free 24/7 customer service line.
Our hands on management of vendor services, ensures an unprecedented level of service and personal satisfaction. For those on the move we offer a downloadable mobile application equipped with our online reservation system which makes ordering services a breeze.
DFWCS prides itself on customer service, timely delivery of services, enhancing your lifestyle experience, and affordable prices; a few reason that motivate and attract prospective residents and current resident to select communities that offer concierge services. Our experience has taught us that residents who have a choice of convenience and extra amenities with minimal cost typically select these communities. Statistics show that communities offering concierge services see a higher return in revenue, resident retention, and customer appreciation. Allowing non-leasing related services to be handled by our concierge service team allows property staff to focus on the business needs of new and existing tenants.
We are here to take care of your most basic needs so you don’t have to. You work hard. You deserve time to play hard. DFWCS look forward to servicing your Lifestyle Management needs.